SUPPORT
Got a question? Let’s settle it together.
Answers to the most common problems are right here. If something isn’t working, write to us directly.
Are my answers sent over the internet?
Yes, anonymously: only the card and your Yes or No choice are sent, with no account or identifier, to work out each question’s percentages. Your Solo history stays on your phone.
How do I delete my Solo history?
Open Solo mode, tap “History”, then use the delete action. Uninstalling the app also erases the local data.
How do I restore SPICY Premium?
Open the app settings with the gear icon, then tap “Already bought it? Restore”. Use the same Apple Account, or the same Google Account on Android, that you bought it with.
Why am I still seeing ads?
Check that the Premium purchase really has been restored. If the problem persists, close and reopen the app, then contact support with its system version and your phone model.
Can I change my ad choices?
Yes. Where that option is required in your region, it appears in the Privacy section of the app settings. Tracking can also be managed in the iOS Settings, and ads in the Android Settings.
Who is the SPICY pack for?
SPICY is for people aged 18 and over. Age confirmation is asked for before any of its intimate, suggestive questions are used.
Need a personal reply?
Where you can, tell us your phone model, its system version and what you were doing when the problem appeared. Never send banking details.
contact@ouiounonsansdebattre.fr